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- Ordering Info
This web site has a $50 minimum order for USA & Canada.
Payment Methods : We accept Visa, MasterCard, Amex, Discover, or ACH payments drawn on US funds and wire transfers. Net 30 days subject to established credit info. If your credit card is from outside the USA we will not accept payment with it.
All Lithium Batteries shipping by AIR must ship class 9 hazardous Dangerous goods. There will be additional HAZ MAT fee of $60. We will call you for your payment We have a cut off time of 2:30. Please be aware that Fed Ex does not guarantee delivery of expedited hazmat shipments. Lithium Batteries are considered dangerous goods, class 9. Our shipping department employees are licensed and trained to package and label all boxes according to IATA Dangerous Goods Regulations. The U.S. Postal Service does not allow any mailing of Lithium Batteries.
Upon Request we will allow you to use your own shipping account collect for USA orders.
Returning a Product
All returns are subject to a 15% restocking fee. We do not credit the outgoing shipping cost or any return shipping cost that you pay. Merchandise returned for credit should be in a resalable condition within 30 days of purchase.
If you need to return a product, follow these simple instructions:
Call TNR Technical at (800)-346-0601, and provide the following information:
Order number, name and address, quantity being returned and the reason for the return.
We will issue you a return authorization number to be included in the box or on the outside of the box. Please package all returns carefully so that batteries are not damaged or shorted out.
FINALLY: Any questions, comments, suggestions or feedback? Feel free to live chat with us, email us or give us a call.
2. When you receive the Return Authorization Number:
- Write the Return Authorization Number on the return label.
- Attach the return label to the outside of the shipping box.
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